Donna joined the agency in the July of 2004. her primary position is our bookkeeper, but her efficiency afforded the agency the opportunity to expand her role. She now also assists with our Life and Health insurance business, as well as bonds. Donna graduated from the University of Rhode Island in 1991 with a Bachelors of Science degree in Psychology.
Donna resides in Southport, CT with/ her husband Marc and their two children Thomas and Mathew.
George, along with his brother Tim, is a third generation owner of The Russell Agency. After graduating Magna Cum Laude from Virginia Commonwealth University in 1990 with a degree in Business Administration and Management, George worked in sales positions in Richmond, VA and Portland, OR before returning to Southport in 1995 to join his family’s insurance business.
Specializing in Personal Lines Insurance, George has helped the agency grow steadily over the years and receive numerous awards and recognition from our carriers for sales excellence.
George is very active in the Southport community and is currently serving as President of the Sasquanaug Association for Southport Improvement, Inc. – one of the oldest neighborhood associations in the country. He is a Past President of the Kiwanis Club of Fairfield and is the current Treasurer of the Pequot Fish and Game Club in Newtown, CT.
George resides in Southport and has two daughters Madelyn and Charlotte. In his free time George enjoys fishing, boating and travel.
Commercial Lines Account Manager
Jackie joined the agency in September, 2011 and quickly exceeded our every expectation. Her desire to be a valued asset within the agency has allowed her to fit in immediately with the staff and quickly acclimate to our unique processes.
Jackie earned her property and casualty license from the State of Connecticut in January 2012 and worked in personal lines for 2 years before switching to commercial lines in 2014.
She comes to us from Oxford, a small town belonging to the All American Valley. Raised in Seymour, she has lived in California, West Haven, New Milford and Kent. Her passions include singing, puppies, and just about anything else involving music. When she’s not spending her time discussing insurance she can be found at a coffee house singing some tunes.
Account Executive- Agent/Broker
James joined the Russell Agency in March of 2005. He received his Property & Casualty license in CT later that year. He currently serves as a Field Underwriting Associate. James handles everything from underwriting new accounts to re-underwriting our existing business. His duties include all of the detailed background work necessary to expedite high quality service for our clients. His quick and efficient handling of his business allows us to provide a higher level of service for our clients. James is also an avid photographer and he has ample opportunity to put that skill to use when he is photographing homes, accidents, and claims.
James was born In Greenwich and currently resides in Milford.
Account Executive- Agent/Broker
John has over 17 years of experience in the life and health insurance field. He began his career with John Hancock in 1993, and then segued to Mass Mutual and New York Life, and eventually an independent broker. John was energized by being independent, and joined The Russell Agency to bring his expertise to grow the Life and Health division of the agency. John works with both Personal Lines and Commercial clients at the agency to resolve their life and health needs. He works with the commercial clients to offer Group Employee Benefits, such as Health, Life, Dental, Vision and Disability, and with the personal clients to offer individual life and health insurance.
John holds a Bachelor of Arts from Fairfield University, in Fairfield CT (1986-1990), a Masters in Business Administration from the University of New Haven, West Haven, CT (1990-1992). John is currently in the process of securing his Chartered Life Underwriter and CFP designations, and is a member of the Society of Financial Services Professionals and National Association of Insurance and Financial Advisors(NAIFA).
John has been active with a number of local civic organizations, including West Haven Rotary Club and the Milford and Fairfield Chambers of Commerce, as well as member of West Haven Italian-American Club and The West Haven Elks. John is the current President for the Rotary Club of West Haven for 2012-2013 year, in the past he has served as a Board of Director for Community Service, on various committees and countless charity events sponsored by The Rotary Club of West Haven.
John lives in Milford, CT with his wife, Denise and their daughter Ava and Son, John.
Account Executive – Agent/Broker
Katie joined the agency in October of 2008. Katie earned her property and casualty license from the State of Connecticut in 2009 and worked in commercial lines for 5 years until becoming an agent/producer in 2014. She gained a lot of experience in both personal and commercial insurance by assisting customers with their insurance needs throughout the years.
Katie obtained a bachelor’s degree in business and technology at the University of Connecticut (2004-2008) and in March of 2009 she attended a course at The Hartford School of Insurance, where she earned the designation CLCS (Commercial Lines Coverage Specialist). Also in 2015 she received the designation ACSR (Accredited customer service representative).
Katie lives in Monroe CT with her husband Eric and she is a member of the Connecticut Young Insurance Professionals.
Account Executive- Agent/Broker
Nicholas W. Ruickoldt is a Property & Casualty insurance agent / broker at The Russell Agency, located in Southport, Connecticut. The Russell Agency is a full service insurance agency, with clients throughout the United States. Nick received his undergraduate degree from Merrimack College, in Massachusetts and obtained his Property & Casualty License in the State of Connecticut in 2009. He attended schools at The Hartford, Chubb, and Chartis Private Client Group and will be receiving his CPIA designation in 2013. Nicholas is a member of the Connecticut Young Insurance Professionals, Serving as President, and is active with PIA of CT, IIA of CT and is the Business Issues Liaison for the CT YIP’s.
Nicholas currently serves on the GROWERS, Inc Board of Directors, New Haven, CT. He is a member of the New Haven Chambers of Commerce, The New Haven Rotary Club and is involved in numerous local and national charity and civic organizations.
Nicholas provides risk management solutions for commercial and personal lines clients. As a commercial lines agent / broker Nicholas provides custom solutions for businesses and places general liability, workers compensation, professional liability, product liability and more.
His active involvement in the insurance industry has prompted many company based initiatives and he has become a key contributor in providing clients, business associates, and other industry professionals with up to date and accurate information in this rapidly changing landscape. He is a contributor in company’s quarterly news letter and is one of the emerging leaders in the insurance field.
Personal Lines Account Manager
Sue, born and raised in Trumbull, joined the agency during the summer of 2000 and quickly developed into a key resource within our personal lines division. Sue has years of experience in the real estate appraisal field that lends itself well to her work as a personal lines customer service agent.
As a fully Licensed Property/Casualty Agent, Sue not only handles the day to day policy changes and billing issues with ease, but she can dispense sound advice and handle our claims. Sue maintains a great repoire with her clients and has proven to be an excellent addition to our staff.
Sue is very active in the CT Blues Society on their board of directors. She also serves as a judge for the Best In Connecticut Competition as well as on the National level in Memphis TN every year. Sue currently lives in Bridgeport,CT with her husband Ray.
Phone: (203) 255-2877 Extension 307
Tim, along with his brother George, is a third generation owner of The Russell Agency, LLC. The Russell Agency is an independent insurance agency located in Southport, CT.
Tim received his Bachelors of Business Administration in Risk Management and Insurance, with an Agency Management tract, from The University of Georgia. He joined the Agency in 1994, where he concentrates mainly on Commercial insurance. Since joining the Agency, Tim and George have seen the Agency volume grow many times over.
Tim is currently the President of the National Association of Professional Insurance Agents. Founded in 1931, PIA is a national trade association that represents member insurance agents and their employees who sell and service all kinds of insurance, but specialize in coverage of automobiles, homes and businesses.
From 2011 till 2017, Tim served as the National Director of the Professional Insurance Agents of Connecticut. He still enjoys participating in their lobbying efforts both in Hartford and in Washington D.C. During his tenure with PIA CT, he has met with many influential lawmakers including Governors Rell & Malloy, along with Senators Joe Lieberman, Chris Dodd, Richard Blumenthal, and Chris Murphy as well as Representatives Jim Himes, Elizabeth Esty, John Larson, Joe Courtney and Rosa DeLaura. Prior to being elected National Director, Tim served as President of PIA CT.
In 2010, Tim was named the National Professional Agent of the Year by the National Association of Professional Insurance Agents (PIA). Tim was honored for his contributions to the insurance industry, the independent agency system and to his PIA colleagues, along with his commitment to education, involvement in community affairs and overall success.
In 2009, Tim was chosen as the Professional Insurance Agent of the Year by The Professional Insurance Agents of Connecticut (PIACT). Tim is a Past President of PIACT.
From 2005-2007, Tim served as President of the Southern Connecticut Chapter of the Chartered Property and Casualty Underwriters. During his term, the Chapter began a series of joint meetings with the Professional Insurance Agents of Connecticut featuring the Commissioner of Insurance for the State of Connecticut.
Tim is very active in civic and industry groups. He served as President of the Fairfield Rotary Club from 2003-2004. During his term, he organized the Club’s first Celebrity Luncheon which has since gone on to raise over $400,000 for local and international charities.
Tim is a past member of the Executive Board of the Fairfield Museum and History Centerand a Past President of the Southport Merchants Association. He is the current Chairman of the Southport Blessing of the Fleet and Street Parade.
Tim lives in Sandy Hook, CT with his wife Bobbie Sue (also a Georgia grad – Go Dawgs!) and their three children, Judge, Walker, and Mila.
Personal Lines Account Manager
Vincent joined the agency in January of 2016. He received his Property & Casualty license in CT shortly after. Vincent quickly showed his skill as a valued extension of the personal lines division.
A recent graduate from the University of Connecticut, Vincent obtained his bachelor’s degree in Psychology in 2015. Using the skills and experience he acquired through his time at UCONN, he provides a unique outlook to the day to day challenges at the agency.
Vincent was born and currently resides in Bridgeport, CT.